How To Manage My Subscription?
How to Manage My Subscription
This article will be useful if you purchased a LoadHunter subscription for 2 or more accounts.
1. Inviting a User to Your Subscription
You can invite other users to share your subscription. The number of users depends on your plan.
Go to the Profile page.
Click Add Account and enter the user’s email.
Once the invitation is accepted, the user gets guest access to your subscription.
2. Removing a User from Your Subscription
You can remove users at any time. After removal, a free slot becomes available.
Go to the Profile page.
Find the user in the list.
Click the Delete icon next to their name.
3. Upgrade/Downgrade Your Subscription
You can change your plan or manage billing.
Go to the Profile page.
Click Manage Subscription to open the Customer Portal.
In the Customer Portal, you can:
Change your billing method.
Upgrade or downgrade your plan.
If downgrading, select users to remove if slots are fully used.
Cancel subscription renewal (the plan will stay active until the end of the billing cycle).
4. What Happens if a Subscription Payment Is Missed?
If payment fails, subscription status becomes Unpaid.
All extension features are disabled until the payment is completed.
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