Can't Send Emails With LoadHunter
Can't Send Emails With LoadHunter
If you are experiencing issues sending emails through LoadHunter, here are the most common cases and their solutions:
1. Verify Your Email Status
Open the Emails page in your LoadHunter dashboard and check the status:
Verified – Your email is connected and ready to use.
Verify – Permissions were not granted. Click Verify and complete the authorization process again, ensuring you allow "Send Emails on your behalf".
Connect – The email provider is not yet connected. Click Connect, choose Gmail, Outlook, or SMTP, and follow the steps.
2. Check LoadHunter Settings
Make sure the Send Email feature is enabled:
Open your Load Board (DAT One, Truckstop, TruckSmarter).
Open the LoadHunter extension from the browser toolbar.
Go to the Settings tab and ensure Send Email is switched on.
Test by sending an email.
3. Common Error Messages and Solutions
3.1 Error: "You have reached the limit of available emails."
Cause: You’ve reached the trial email limit.
Solution: Upgrade your subscription on the Billing page for unlimited access.
3.2 Error: "Your email is not verified."
Cause: No email provider is connected.
Solution: Go to the Emails page, click Connect, and integrate Gmail, Outlook, or SMTP.
3.3 Error: "Something went wrong while retrieving your SMTP credentials."
Cause: Incorrect or invalid SMTP connection.
Solution: Delete the email from the dashboard, then re-add it using the correct SMTP details.
3.4 Error: "Your Google account requires re-authentication."
Cause: Password changed or permissions removed.
Solution: Go to the Emails page, click Reconnect (curved arrow), and complete the Google login process again.
3.5 Error: "Something went wrong. Error code: [response]"
Cause: Rare server-side issue with LoadHunter.
Solution: Copy the error code and contact support at [email protected] or in our Telegram Support.
✅ After completing these checks, you should be able to send emails with LoadHunter without issues.
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